Price Match Promise

Have you found a like for like product elsewhere for cheaper?

We always do our best to ensure our customers get value for money, and so if you find a like for like product cheaper elsewhere, we will endeavour to beat or match a competitor's price.

We however reserve the right to:

  • refuse a price match which would result in financial loss or unacceptable profit margins
  • to limit the quantities of price matches from a single customer
  • not match trade prices
  • discontinue our price match promise at any time
  • not price match imitation or copies of products that often use cheaper materials and lack in quality
  • not price match if the competitor's item is not in stock and available to buy
  • not price match if the competitor's price does not include delivery in the UK and be expected to arrive within the next seven days
  • not price match if the competitor is not based in the UK and sell directly to customers
  • not match price if the competitor is not an online-only business
  • not price match if the product includes any membership, bulk buy discount or personal discounts
  • not price match if competitor’s price is linked to other promotional offers or vouchers

Other Conditions:

  • The product must be in the exact same colour, size, finish and style.
  • We will issue a bespoke discount code or gift card for the difference.
  • The discount/promo code will be locked to your account and can only be used by you.
  • We do not offer a Price Promise on items sold on discounted or auction websites, Amazon or eBay
  • We will not match against clearance sales, auctions, closing down sales, pre-sales or specialist retailers such as market stalls, or retailer membership scheme discounts
  • We will not match against auction or marketplace websites
  • We are unable to offer a price match on accessories

 

Please note that unfortunately we can't offer price matches for products which have already been purchased from us and then at a later time/date found elsewhere online cheaper. Please send us the information before making your purchase should you wish to take up this offer.


Contact us about a price match.

If you have genuinely found one of our products cheaper elsewhere and you would like to enquire about a price match, contact us by email, including full product details and a link to the competitor's listed product page, and we'll get back to you – customercare@casabettini.com.